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  1. Restart your router. To restart your router, simply turn it off at the mains and leave it off for 20 minutes if you have Fibre or for 30 seconds if your broadband is non-Fibre (ADSL). If you have a separate modem device that connects to your router (for example for G.fast products such as Fibre 150/250) than that device also needs to be turned ...

  2. Fibre 35. £28.00 a month*, rising annually from April 2025, 24 month contract + £4.95 setup fee. 38 Mb/s average download speed. Wi-Fi Hub included, with easy self-set up. Ideal for 3-5 devices. Call packages available, plus free TalkTalk to TalkTalk calls. *Prices may vary based on contract length.

  3. Raising your complaint. Our customer service advisors are trained to deal with customer complaints and will do everything they can to resolve your issue. We'd recommend that you raise your complaint via live chat. Alternatively, you can speak to us on 0345 172 0088. If we're unable to resolve your complaint within the agreed timescales you can ...

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  5. Full Fibre 500. £35.00 a month*, rising annually from April 2025, 24 month contract, £4.95 setup fee. Perfect for ultra busy homes . 525 Mb/s average download speed. 13x faster than standard fibre. Award winning Amazon eero Pro 6 router with Tri-band Wi-Fi 6 included as standard. (RRP £189.99)

  6. Big shows, bigger savings. For just £9.99 per month you can add TalkTalk TV (RRP £5 per month) and a NOW Entertainment Membership (RRP £9.99 per month) to selected fibre plans. Stream the latest and best TV shows with a NOW Entertainment Membership. Watch ad-free in full HD with a free NOW Boost included (RRP £6 per month)

  7. If you’re a TalkTalk customer, you can run a speed test through My Connection. You can find My Connection, along with many other features, in My Account. My Connection . How is broadband speed measured? Your broadband speed refers to how quickly data can be transferred over your Wi-Fi connection.