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3 de jul. de 2024 · All constructs have Cronbach’s Alpha values greater than 0.70, indicating high reliability (Fornell & Larcker, ... (2018). Online content at arm’s length – Consumers in torrent platforms in Bulgaria. Caietele Lucian Blaga, 19/2/19, 29–38. Google Scholar ... (2018). Key findings from the gartner customer experience survey.
