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You should receive an email confirming your refund status and instructions to claim reimbursement. To ensure the fastest refunds, refunds are processed to our in-store currency, Kinguin balance. This allows you to immediately be able to purchase new products without waiting for payment processing.
Kinguin Balance: Refunds made in Kinguin Balance are usually instant, but sometimes it may take a couple of hours to be processed and visible on your Kinguin account. The original payment method: Refunds to the original payment method may take up to 5 business days for the payment to be processed by the provider.
After you return the unwanted product, the refund in Kinguin Balance will be processed. I already claimed the product: If the key for the wrong product is still valid and remains unused, please contact our support team within 14 days via the ticket: https://kingu.in/ContactSupport.
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Why I do NOT see my old purchases in my inventory? Please rest assured that your keys are still here! Our Team has recently intr... Need more help? Create a ticket using the form below. Create Ticket Articles above haven't addressed your concerns? Reach out to our Kinguin support agents!
Recently I received a message from PayPal saying that I was deducted, and later found out that my account seemed to be stolen and made purchases on two websites (Kinguin and Omnyex). After that, I appealed to paypal and got a refund.
Kinguin - global digital marketplace that sells game keys with instant delivery 24/7. Great deals on Steam, Origin, Battle.net, Xbox, PSN cd-keys and much more!