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  1. BillMatrix is a service that allows you to pay your EPE bill using a credit card, ATM/debit card or electronic check by phone or online. A service fee of $2.35 will be applied to all payments made.

  2. BillMatrix is a company that Entergy has authorized to help customers pay their Entergy bills using credit, debit or ATM cards and by electronic check. BillMatrix takes Entergy payments through myEntergy.com/MakePayment and over the telephone. Home Billing and payments Outage Usage Service requests Support. Entergy.com.

  3. If I need help with BillMatrix transaction, what do I do? BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. The toll-free customer service line number is 1-800-446-1373.

  4. You must log in to pay your bill online with your credit or debit card. These payments are processed by BillMatrix, a separate company not affiliated with Georgia Power. Digital Wallet

  5. www.aepnationalcustomers.com › account › billsPay By Phone - AEP

    Pay By Phone. AEP partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment. Pay by credit, debit, some ATM cards or e-check. You'll need your account number. Login to get your account number.