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Hace 4 días · Descubra cómo elevar su servicio al cliente a través del poder del lenguaje positivo y las estrategias de comunicación efectivas.
Hace 5 días · We’ve covered the 18 most important metrics you need to track to keep your customer service at its best. With every metric, we’ve also provided a handy ‘Use This’ section, so you know exactly what to do once you have the numbers. Let’s dive in.
Hace 5 días · From support agents to customer retention leads, there are many positions that can help improve customer satisfaction, loyalty, and engagement. In this article, we'll discuss the various customer experience roles and titles that are gaining traction today.
Hace 5 días · Explore the key responsibilities of customer service roles: ensuring satisfaction, solving problems, and enhancing the customer experience. Learn more now!
Hace 3 días · Detailed client reviews of the leading Barcelona customer support services. Hire the best customer support service in Barcelona.
Hace 5 días · In this blog post, we'll show you 24 of the best customer service tools to offer a delightful customer experience.
Hace 5 días · What Are Customer Service Skills? Communication Skills. Product Knowledge. Patience. Problem Solving Skills. Positive Language. Listening Skills. Time Management Skills. How to Improve Your Customer Service Skills? 1. Measure and Analyze Your Customer Feedback. 2. Practice Active Listening. 3. Be Comfortable With Multitasking.
